AI-Powered Support

Your inbox.
Completely handled.

Handled reads, understands, and resolves customer emails autonomously. 24/7 support for a flat monthly rate — so no customer ever waits again.

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support@yourcompany.com

Customer Email

Hi, I ordered a blue jacket last week but received a red one. My order number is #4821. Can I get this exchanged?

Handled's Reply

Hi! I'm sorry about the mix-up with your order #4821. I've flagged this for an exchange and our fulfillment team will ship the correct blue jacket within 24 hours. You'll receive a tracking email once it's on the way. No need to return the red one. Is there anything else I can help with?

Replied in 8 seconds

How it works

Three steps to inbox zero

Forward your support inbox

Point your support email to Handled. We receive every inbound message in real time via webhook.

AI reads & understands

Each email is classified by intent — question, complaint, billing, bug — and an intelligent response is drafted instantly.

Auto-reply or escalate

Routine emails get instant replies. Complex issues are flagged and routed to your team with full context.

Features

Everything your support team needs

🧠

Intent Classification

Every email is automatically categorized: question, complaint, feature request, billing, bug report, or spam. Your dashboard shows the breakdown.

⚡

Instant Auto-Reply

Confident responses are sent within seconds. Customers get answers while competitors are still reading the email.

🚨

Smart Escalation

Keywords like "refund", "legal", or "cancel" automatically flag conversations for human review. Nothing slips through.

📊

Real-Time Dashboard

See every conversation, response time, and escalation in one place. Full message history with AI confidence scores.

Why Handled

The old way vs. the Handled way

Without Handled

Customers wait hours (or days) for a reply
Hiring support reps costs $3,000+/mo each
Night and weekend emails go unanswered
Inconsistent tone across your team
No visibility into email volume or patterns

With Handled

Replies in seconds, not hours
Flat rate — fraction of a single hire
24/7/365 coverage, no exceptions
Consistent, on-brand responses every time
Full analytics dashboard with intent tracking

Pricing

Simple pricing. No per-seat nonsense.

"Sorry for the late reply" is dead.

Give your customers the instant, intelligent support they deserve. Set up in under 5 minutes.

Get Handled →

Your inbox.Completely handled.